Stop Reporting. Start Optimizing.

Your data shouldn't just sit in a spreadsheet; it should be fueling your growth. Audiva doesn’t just record your calls—it identifies your bottlenecks, tests your booking logic, and automatically refines your scheduling strategy to capture more revenue.

Smart Advantages

Three Reasons to Choose Audiva Analytics

From Insights to Action

We don’t just show you missed opportunities; Audiva suggests configuration changes to close those gaps instantly.

Granular Business Intelligence

Stop relying on gut feeling. Know exactly which services, staff members, and time slots are driving your business.

Automated Lead Recovery

If a caller doesn't book, Audiva flags the intent for instant follow-up, ensuring no lead is ever truly "lost."

The Problem

Why "Dashboard Fatigue" Is Killing Your Growth?

Most businesses are drowning in data but starving for answers. You spend hours looking at charts that tell you what happened, but never why or how to fix it.

Vanity Metrics vs. Revenue Data

Knowing your call volume is useless if you don't know the "why" behind the conversion rate.

The Feedback Loop Gap

There is often a disconnect between the receptionist's desk and the business owner’s strategy. If your AI isn't closing, you need a fix, not just a report.

Manual Bottleneck Analysis

If it takes your team a full day of "spreadsheet work" to understand why last week’s bookings were down, you’ve already missed the opportunity to pivot.

Meet Audiva

The Self-Optimizing
Scheduling System

Audiva is not a passive logger; it is an active strategist. By analyzing every second of every call, it identifies why callers choose to book or why they hang up. It turns the phone channel into a laboratory for conversion rate optimization (CRO).

Meet Audiva

The Self-Optimizing
Scheduling System

Audiva is not a passive logger; it is an active strategist. By analyzing every second of every call, it identifies why callers choose to book or why they hang up. It turns the phone channel into a laboratory for conversion rate optimization (CRO).

Core Capabilities

Data That Works While You Sleep

Call Overview Metrics

A snapshot of your phone activity for any selected period, updated in real time.

Key Benefits:

Total Calls: Every inbound call received in the selected period
Completed Calls: Calls successfully handled and resolved
Missed Calls: Calls that went unanswered or unresolved

Simple, clean, and visible the moment you open your dashboard

Call Overview Metrics

A snapshot of your phone activity for any selected period, updated in real time.

Key Benefits:

Total Calls: Every inbound call received in the selected period
Completed Calls: Calls successfully handled and resolved
Missed Calls: Calls that went unanswered or unresolved

Simple, clean, and visible the moment you open your dashboard

Call Overview Metrics

A snapshot of your phone activity for any selected period, updated in real time.

Key Benefits:

Total Calls: Every inbound call received in the selected period
Completed Calls: Calls successfully handled and resolved
Missed Calls: Calls that went unanswered or unresolved

Simple, clean, and visible the moment you open your dashboard

Call Volume Trends

A visual timeline showing how your call patterns shift day by day over the selected period.

Key Benefits:

Daily call volume plotted over time
Breakdowns by Total Calls, Completed, and Missed
Identify your busiest days, slowest periods, and recurring patterns

Know exactly when your customers are calling — and whether you are ready for them

Call Volume Trends

A visual timeline showing how your call patterns shift day by day over the selected period.

Key Benefits:

Daily call volume plotted over time
Breakdowns by Total Calls, Completed, and Missed
Identify your busiest days, slowest periods, and recurring patterns

Know exactly when your customers are calling — and whether you are ready for them

Call Volume Trends

A visual timeline showing how your call patterns shift day by day over the selected period.

Key Benefits:

Daily call volume plotted over time
Breakdowns by Total Calls, Completed, and Missed
Identify your busiest days, slowest periods, and recurring patterns

Know exactly when your customers are calling — and whether you are ready for them

Call Status Breakdown

A distribution view of how every call in the period was resolved.

Key Benefits:

Completed: Fully handled by Audiva or transferred successfully
Missed: Calls that were not answered or dropped
Active: Calls currently in progress

Understand your resolution rate at a glance — and know exactly where calls are falling through.

Call Status Breakdown

A distribution view of how every call in the period was resolved.

Key Benefits:

Completed: Fully handled by Audiva or transferred successfully
Missed: Calls that were not answered or dropped
Active: Calls currently in progress

Understand your resolution rate at a glance — and know exactly where calls are falling through.

Call Status Breakdown

A distribution view of how every call in the period was resolved.

Key Benefits:

Completed: Fully handled by Audiva or transferred successfully
Missed: Calls that were not answered or dropped
Active: Calls currently in progress

Understand your resolution rate at a glance — and know exactly where calls are falling through.

Agent Performance Comparison

A comparative view of how each active AI agent or team member is performing across the same period.

Key Benefits:

Total calls handled per agent
Completed vs missed breakdown per agent
Side-by-side comparison across all active agents

Know which agents are performing — and which configurations need attention.

Agent Performance Comparison

A comparative view of how each active AI agent or team member is performing across the same period.

Key Benefits:

Total calls handled per agent
Completed vs missed breakdown per agent
Side-by-side comparison across all active agents

Know which agents are performing — and which configurations need attention.

Agent Performance Comparison

A comparative view of how each active AI agent or team member is performing across the same period.

Key Benefits:

Total calls handled per agent
Completed vs missed breakdown per agent
Side-by-side comparison across all active agents

Know which agents are performing — and which configurations need attention.

More features

Audiva Reporting Also Includes

Sentiment Trendlines

Gauge how your customers feel about your intake process over time.

One-Click Export

Push clean, structured data into any BI tool (Tableau, Looker, Excel).

Compliance Archiving

Keep records for internal audits without manual storage management.

Spam & Robocall Filtering

Clean data by automatically removing noise from your reports.

Integrations

Data That Plugs Into
Your Workflow

We integrate with the platforms you already use to make decisions.

Client Feedback

Business Leaders on Audiva Intelligence

Office Manager

Dental Clinic

We used to lose half our after-hours appointment requests to voicemail. Audiva books them automatically now. Our calendar is fuller than it has ever been.

Office Manager

Dental Clinic

We used to lose half our after-hours appointment requests to voicemail. Audiva books them automatically now. Our calendar is fuller than it has ever been.

Owner

Law Firm

The intake collection alone saved my team two hours a day. Every caller arrives already logged in our system before we even say hello.

Owner

Law Firm

The intake collection alone saved my team two hours a day. Every caller arrives already logged in our system before we even say hello.

Faqs

Everything You Need to Know About Audiva

Does this replace my need for a Data Analyst?

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Is my call data private?

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What if I don't want the AI to suggest changes?

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What’s the difference between Audiva’s "Intelligence" and a standard call-tracking dashboard?

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Do I need to be a "tech expert" to implement the AI's optimization suggestions?

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Does this replace my need for a Data Analyst?

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Is my call data private?

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What if I don't want the AI to suggest changes?

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What’s the difference between Audiva’s "Intelligence" and a standard call-tracking dashboard?

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Do I need to be a "tech expert" to implement the AI's optimization suggestions?

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Does this replace my need for a Data Analyst?

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Is my call data private?

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What if I don't want the AI to suggest changes?

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What’s the difference between Audiva’s "Intelligence" and a standard call-tracking dashboard?

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Do I need to be a "tech expert" to implement the AI's optimization suggestions?

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Turn Your Phone Channel Into Your Best Data Source

Book a demo to see how Audiva’s intelligence engine can help you uncover the hidden revenue in your existing call volume.